Last Updated: Feb 4, 2026
1. Introduction
This Refund and Return Policy applies to purchases made on https://staarlalitnews.com/ (“Website”) operated by Staar Lalit News.
By purchasing any product, including digital ePapers, you agree to this policy.
2. Nature of Products Sold
Staar Lalit News primarily sells digital products (ePapers) delivered electronically after successful payment.
Since digital products cannot be physically returned, refund eligibility is limited and subject to conditions mentioned below.
3. Refund Eligibility
Refunds may be considered only in the following cases:
3.1 Duplicate Payment
If the same order is placed or charged twice due to technical error.
3.2 Failed Delivery
If the ePaper is not delivered due to technical issues and remains inaccessible after support resolution attempts.
3.3 Incorrect Charge
If an incorrect amount is deducted due to system error.
4. Non-Refundable Situations
Refunds will NOT be provided in cases such as:
- Change of mind after purchase
- Lack of device compatibility
- Slow internet or download issues from user side
- Partial use or download of ePaper
- Failure to read product description before purchase
- Account access shared with others
5. Refund Request Timeline
All refund requests must be submitted within:
48 Hours from the time of purchase
Requests submitted after this period may not be eligible.
6. Refund Process
If eligible:
- Refund will be processed to original payment method
- Processing time: 5 – 10 business working days (depending on bank/payment gateway)
7. Order Cancellation
Before Delivery
Orders may be cancelled only if the digital product has not been delivered or accessed.
After Delivery
Once the ePaper is delivered or accessed, cancellation is not possible.
8. Technical Support First Approach
Before refund approval, our team may:
- Provide fresh download access
- Resolve account or access issues
- Re-send purchase access links
9. Fraud Prevention
We reserve the right to refuse refunds in case of:
- Suspicious activity
- Repeated refund requests
- Policy misuse
10. Legal Compliance
This policy is designed considering:
- Indian IT Laws
- Consumer Protection principles for digital goods
- E-commerce best practices
11. Limitation of Liability
Staar Lalit News is not responsible for:
- Payment gateway delays
- Banking processing delays
- User device compatibility issues
12. Policy Updates
We reserve the right to update this policy at any time.
Changes will be posted on this page.
13. Contact for Refund Requests
For refund requests or billing issues:
📧 Email: info@staarlalitnews.com
🌐 Website: https://staarlalitnews.com/
Include in email:
- Order ID
- Payment Screenshot (if available)
- Registered Email ID
- Issue Description
14. Governing Law and Jurisdiction
This Refund Policy shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts located in Chhindwara, Madhya Pradesh, India.
